This Privacy Policy explains how Glaxy Entertainment by Mokwe Enterprise (“we,” “us,” or “our”) collects, uses, and shares your information when you use our websites, apps, and services (collectively, the “Services”).
1. Information We Collect
- Account info: name, display name, email, password (hashed), subscription tier.
- Usage data: pages viewed, watch history, search terms, device/browser type, IP address, approximate location, crash logs.
- Payment info: processed by our payment partners; we store tokens/metadata, not full card numbers.
- Content & interactions: watch party messages/reactions, comments, playlists, uploads you choose to share.
- Cookies & similar tech: session cookies, preferences, analytics, fraud/security cookies.
2. How We Use Information
- Provide and improve streaming, search, live channels, watch parties, and recommendations.
- Authenticate sessions, prevent fraud/abuse, and keep Services secure.
- Process payments and manage subscriptions.
- Communicate service updates, support responses, and important notices.
- Analyze performance and audience trends to enhance product experience.
- Comply with legal obligations and enforce our Terms.
3. Cookies & Analytics
We use cookies, local storage, and analytics tools to maintain sessions and understand usage. You can adjust browser settings to limit cookies; some features may not function without them.
4. When We Share Information
- Service providers: hosting, storage, analytics, payment processing, email delivery—only as needed to perform services for us.
- Legal & safety: to comply with law, protect rights, security, or investigate abuse.
- With your direction: e.g., sharing watch party content, creator uploads, or linking third-party accounts.
- Business transfers: in a merger, acquisition, or asset sale, in accordance with this Policy.
5. Data Retention
We keep personal data only as long as necessary for the purposes described here (account lifecycle, legal requirements, dispute resolution, and security). Watch history and chat logs may be retained for moderation and sync integrity, then minimized or anonymized where possible.
6. Security
We employ administrative, technical, and physical safeguards to protect information (e.g., encryption in transit, access controls). No system is 100% secure; please use a strong, unique password and keep it confidential.
7. Children’s Privacy
Our Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided personal data, contact us and we will take appropriate steps.
8. International Transfers
Your information may be processed in countries other than your own. We implement measures designed to protect your data consistent with this Policy wherever it is processed.
9. Your Rights & Choices
- Access / Update: view or edit profile information in your account settings.
- Delete: request deletion of your account and associated personal data, subject to legal obligations.
- Opt-out: unsubscribe from non-essential emails via the link provided.
- Cookies: manage via browser settings; see Section 3.
- Regional Rights (e.g., GDPR/CCPA): depending on your region, you may have additional rights such as data portability or objection/restriction to processing. We will honor applicable requests as required by law.
10. Third-Party Links & Content
Our Services may link to third-party sites or embed third-party content. Their practices are governed by their privacy policies, which we do not control.
11. Changes to This Policy
We may update this Policy to reflect changes in technology, law, or our Services. We will update the “Effective date” and, when appropriate, provide additional notice.
12. Contact Us
Questions or requests? Email support@glaxyentertainment.com or use our contact page.
Glaxy Entertainment by Mokwe Enterprise • Sacred Streaming Universe